by AZRT | Jul 6, 2021 | Checklists, Guides & Best Practices, Resources
By Sara Alper As tempting as it may be to take as many bookings as you can get, gatekeeping your property from problem guests is one of the best gifts you can give yourself as a host. By setting strict house rules and higher standards for your bookings – and...
by AZRT | Jun 10, 2021 | Guides & Best Practices, Resources
Responsible hosting matters. Most guests and most hosts of short-term rentals (STRs) are good people, who behave as any good neighbor would. However, when a guest or a host acts in a way that is disrespectful or disruptive to the property, the neighbors, or the...
by AZRT | Jun 10, 2021 | Resources, Templates & Downloads
The intention for this document is to offer guidelines for new hosts on communicating with your guests. Properly communicating with guests will not only outline procedures but will establish a relationship with them. When guests feel they know you, they are more...